Terms of service

OVERVIEW

This website is operated by Pallets and Gaylords. Throughout the site, the terms “we,” “us,” and “our” refer to Pallets and Gaylords. By accessing or using any part of our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or linked via hyperlink.

These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorized purpose. A violation of any of the Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding payment info) may be transferred unencrypted across networks. You agree not to reproduce or exploit the Service without our written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate or complete. Historical content may not be current and is provided for reference only. You agree it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We are not liable for any changes or suspensions.

SECTION 5 – PRODUCTS OR SERVICES

Products may be available exclusively online in limited quantities. Returns and refunds are only accepted if items arrive damaged—please refer to our full Refund Policy for details.

We have made every effort to display product colors and images accurately, but cannot guarantee screen accuracy. We reserve the right to limit sales and discontinue any product at any time.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or limit orders at our discretion, including orders using the same account, credit card, or address. You agree to provide current, complete, and accurate account details so we can fulfill your orders and contact you when needed.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an “as is” basis. We have no control or liability over these tools and recommend reviewing their respective terms.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content or sites linked on our platform. Use of such resources is at your own risk and subject to their own terms and policies.

SECTION 9 – USER COMMENTS & SUBMISSIONS

Any comments, suggestions, or submissions you provide may be used by us without restriction. You agree not to post anything unlawful, offensive, or infringing on third-party rights. We are not responsible for content posted by users.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any inaccuracies or omissions and to cancel orders if any information is incorrect. We are not obligated to update any content unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe on intellectual property rights, to harass others, to spread malware, or to bypass security features. We reserve the right to terminate your use of the site for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service. In no case shall Pallets and Gaylords or its affiliates be liable for any damages resulting from the use of the Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Pallets and Gaylords and its affiliates from any claim or demand, including legal fees, due to your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unenforceable, that portion shall be severed without affecting the enforceability of the remaining terms.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by you or us. We may terminate this agreement at any time if you violate any part of the Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any related policies constitute the entire agreement between you and us. Any ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. It is your responsibility to check for updates. Continued use of the site after any changes constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us at:

Pallets and Gaylords
📧 eddie@inamdar.com
📍 30311 Whipple Road, Union City, California, 94587
📞 (510) 468-2642